Managed Live Chat

How can this service help you get more business?

• ‘Being there’ for visitors 24/7: 90% of businesses aren’t online to assist their visitors, so having human-operated live chat makes them stand out from most other sites in the Google results.
• Quick and easy: so many visitors won’t call, so live chat lets them start a conversation quickly and easily.
• Lead generation: When a visitor wants to enquire about a service, we can either take their details and promise a callback from the client or book them in for a call/video/meeting via services like Calendly.
• Increased sales: visitors often add items to the basket but hesitate because they need more information before they checkout. Live chat helps reduce basket abandonment and increase online sales.
• Better customer service: Many existing clients use live chat to ask questions or request further services. Why? Because it’s the most convenient way for them at that moment, which leads to…
• Convenience: live chat shows you care about the visitor’s experience and are happy to communicate with them in the ways that suit them most. Most businesses focus their websites on what’s best for them, not those visiting them!
• ROI: all our clients get more back in sales/leads than they pay for our service.

All new myEPIC® websites come with a free one-month trial of Melu.